TRAINING

Basic Security Training

Basic Security Training (BST) is the Province of British Columbia's mandatory training course required for individuals looking to work as a Security Professional in BC.

Our in-class BST course includes digital presentations, practical scenarios, and first hand experiences, ensuring students are fully prepared to work as a Security Professional.

To participate in the BST course students must be 18 years of age or older, and to obtain a BC Security Worker's Licence, applicants must be 19 years of age or older. To enroll in the BST course, verbal and written English proficiency must be demonstrated.

Our BST course covers all required content through 40 hours of in-person instruction

  • Professionalism & Ethics

  • Legal Studies

  • Report Writing

  • Personal Safety

course fee: $399

  • A non-refundable deposit of $100 is required to save your seat in the course. The balance of the course fee is due a minimum of two business days before the course start date.

  • Payment can be made by Visa, MasterCard, Cash, or cheque. We do not accept Interac.

  • Government issued photo ID is required to participate in the exam.

course fee INCLUDES

  • Justice Institute of BC (JIBC) Written Exam

  • BST Student Manual

  • Professional instruction by our JIBC Certified Instructor

TRAINING

Advanced Security Training

The goal of Advanced Security (AST) is to train participants to safely, effectively, and lawfully restraint individuals who may have contravened a law or policy and whose behaviour poses a risk to themselves or others. AST is not required to obtain a Security Worker's Licence - it is an optional course to enhance your skills.

AST is a physically demanding course involving hands-on control techniques and includes a considerable amount of mat work. Footprints requires individuals participating in the course to be in good health and be physically fit to complete the course.

the AST course consists of 24 hours of in-person instruction

  • Security Services Act & Regulations

  • Advanced Force Options Theory

  • Introduction to Control Tactics

  • Application of Restraints

  • Excited Delirium & Positional Asphyxia

  • Reporting & Documentation

course fee: $315

  • A non-refundable deposit of $100 is required to save your seat in the course. The balance of the course fee is due a minimum of two business days before the course start date.

  • Payment can be made by Visa, MasterCard, Cash, or cheque. We do not accept Interac.

  • Government issued photo ID is required to participate in the exam.

THIS COURSE INCLUDES

  • JIBC Written Exam

  • JIBC AST Student Manual

  • Professional instruction by our JIBC Certified Instructor

  • Use of training facility, handcuffs, and other required materials

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AVAILABLE COURSES

Check back soon for available courses!
TRAINING

SuperHost

SuperHost Foundations of Service Quality is a comprehensive, practical introduction to the principles of providing a quality service experience. This course is ideal for people who are either entering the workforce for the first time or after a significant break, or are fairly new at working in a front-line, customer-facing role.

this 8-hour in-person course coverS:

  • Basic customer service, communication and teamwork skills – some of the key 21st century skills

  • Relationships between service quality, customer experience, and business objectives

  • The importance of front-line employees in service sector businesses

  • Expectations from the point of view of customers, employers, and employees

  • Communication etiquette and best practices

  • Service recovery techniques

  • Metrics used to assess customer experience and service quality

course fee: contact us for pricing

THIS COURSE INCLUDES

  • 8-hours of instruction by our SuperHost certified instructor

START YOUR TRAINING

AVAILABLE COURSES

Check back soon for available courses!

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