At Footprints Security we only hire the best candidates. This starts with Footprints Security’s Basic Security Training (BST) course, which is the required training to obtain a BC Security Worker's Licence.
To become a security professional and work in the security industry in British Columbia, you will need a valid BC Security Worker’s Licence. In order to successfully apply for your Security Worker’s Licence, you will need to have completed the Basic Security Training (BST) program.
Our in-class BST course includes digital presentations, practical scenarios, and first hand experiences, ensuring applicants are fully prepared to work as a Security Professional, Mobile Patrol Driver, or one of the many other available positions in the security industry.
Professionalism & Ethics
Legal Studies
Report Writing
Personal Safety
THIS COURSE INCLUDES
JIBC Written Exam
JIBC BST Student Manual
Professional instruction by our JIBC Certified Instructor
The goal of Advanced Security (AST) is to train participants to safely, effectively, and lawfully restraint individuals who may have contravened a law or policy and whose behaviour poses a risk to themselves or others. AST is not required to obtain a Security Worker's Licence - it is an optional course to enhance your skills.
AST is a physically demanding course involving hands-on control techniques and a considerable amount of mat work. Footprints requires individuals participating in the course to be in good health and be physically fit to complete the course.
Security Services Act & Regulations
Advanced Force Options Theory
Introduction to Control Tactics
Application of Restraints
Excited Delirium & Positional Asphyxia
Reporting & Documentation
THIS COURSE INCLUDES
JIBC Written Exam
JIBC AST Student Manual
Professional instruction by our JIBC Certified Instructor
Use of training facility, handcuffs and other required materials
SuperHost Foundations of Service Quality is a comprehensive, practical introduction to the principles of providing a quality service experience. This course is ideal for people who are either entering the workforce for the first time or after a significant break, or are fairly new at working in a front-line, customer-facing role.
Basic customer service, communication and teamwork skills – some of the key 21st century skills
Relationships between service quality, customer experience, and business objectives
The importance of front-line employees in service sector businesses
Expectations from the point of view of customers, employers, and employees
Communication etiquette and best practices
Service recovery techniques
Metrics used to assess customer experience and service quality