TRAINING

Basic Security Training

At Footprints Security we only hire the best candidates. This starts with Footprints Security’s Basic Security Training (BST) course, which is the required training to obtain a BC Security Worker's Licence.

To become a security professional and work in the security industry in British Columbia, you will need a valid BC Security Worker’s Licence. In order to successfully apply for your Security Worker’s Licence, you will need to have completed the Basic Security Training (BST) program.

Our in-class BST course includes digital presentations, practical scenarios, and first hand experiences, ensuring applicants are fully prepared to work as a Security Professional, Mobile Patrol Driver, or one of the many other available positions in the security industry.

Our BST course covers all of the province’s required content through 40 hours of in-person instruction

  • Professionalism & Ethics

  • Legal Studies

  • Report Writing

  • Personal Safety

THIS COURSE INCLUDES

  • JIBC Written Exam

  • JIBC BST Student Manual

  • Professional instruction by our JIBC Certified Instructor

TRAINING

Advanced Security Training

The goal of Advanced Security (AST) is to train participants to safely, effectively, and lawfully restraint individuals who may have contravened a law or policy and whose behaviour poses a risk to themselves or others. AST is not required to obtain a Security Worker's Licence - it is an optional course to enhance your skills.

AST is a physically demanding course involving hands-on control techniques and a considerable amount of mat work. Footprints requires individuals participating in the course to be in good health and be physically fit to complete the course.

the AST course consists of 24 hours of in-person instruction

  • Security Services Act & Regulations

  • Advanced Force Options Theory

  • Introduction to Control Tactics

  • Application of Restraints

  • Excited Delirium & Positional Asphyxia

  • Reporting & Documentation

THIS COURSE INCLUDES

  • JIBC Written Exam

  • JIBC AST Student Manual

  • Professional instruction by our JIBC Certified Instructor

  • Use of training facility, handcuffs and other required materials

TRAINING

SuperHost

SuperHost Foundations of Service Quality is a comprehensive, practical introduction to the principles of providing a quality service experience. This course is ideal for people who are either entering the workforce for the first time or after a significant break, or are fairly new at working in a front-line, customer-facing role.

this 8 hour in-person course will cover

  • Basic customer service, communication and teamwork skills – some of the key 21st century skills

  • Relationships between service quality, customer experience, and business objectives

  • The importance of front-line employees in service sector businesses

  • Expectations from the point of view of customers, employers, and employees

  • Communication etiquette and best practices

  • Service recovery techniques

  • Metrics used to assess customer experience and service quality

INTERESTED IN TRAINING?

Contact our office for more information or to find out when our next available course is!
CONTACT US