Full Time

Parking Ambassador Supervisor

June 19, 2019

Are you an experienced customer service professional looking to work with a dedicated, Vancouver Island-based team?

Footprints Security is unique;we are different from the provincial and national security and guest services companies.We are locally-owned and operated and pride ourselves on being a family-run business that serves the communities in which we live. When you join Footprints, you are not just getting a job – you are joining a family who wants to see you succeed in having a positive impact in Vancouver Island communities.We provide a healthy work-life balance with flexible schedules to meet your needs, and above average industry pay.

Footprints Security is seeking a friendly, outgoing, service-oriented person with supervisory skills to join our growing team in the role of Parking Ambassador Supervisor for a busy site in Sidney.

Parking Ambassador Supervisor – General Responsibilities:

·        Supervising a team of Guest Services personnel

·        Provide professional guest services in a courteous manner to the public and clients

·        Greet and welcome visitors

·        Effectively communicate and verbally resolve conflicts as required

·        Research service options for guests

·        Computer, radio, and smartphone use as required

·        Critical thinking and problem solving

·        Walking and standing for long periods of time

·        Completing shift reports

·        Other duties as required

Required Qualifications and Skills:

·        Must possess strong client service skills

·        Strong interpersonal and organizational skills

·        Effective communication and conflict resolution skills

·        Flexible availability, including ability to workday, afternoon, and overnight shifts across all days of the week, including holidays

·        Class 5 BC Driver’s licence and vehicle considered an asset

·        OFA 1 or higher an asset

·        Must be able to use technology systems such as computers and smartphones

·        Must have a knowledge of the geographical area

·        Must be fluent in English


What Footprints Offers:

·        $17.00/hour

·        Extended Health and Dental Plan (conditions apply)

·        Flexible schedules –we make it work for you

·        Opportunities for advancement

·        Employee recognition programs and events

We thank all applicants for their interest however only those selected for an interview will be contacted.


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