Full Time

Security Operations and Communications Centre Operator

POST DATE:
October 5, 2021
LOCATION:
Nanaimo
POSTING ID:
2021-NAN-SOCCO-01

Footprints Security is a 100% locally owned and operated security and guest services provider, proudly serving Vancouver Island since 1980. Footprints Security is seeking an experienced and energetic administrative and operational professional to join our Head Office team in a Security Operations and Communications Centre Operator role for afternoon and overnight shifts across all days of the week.

Reporting to the Director of Operations – Central Island, the Security Operations and Communications Centre Operator role is responsible for a variety of key administrative and coordinator functions in support of our Central Island operation. Working in a fast-paced, dynamic environment, the right candidate will be able to think critically, act quickly, and prioritize effectively in this highly administrative role. Excellent computer skills and the ability to multi-task are required for this position.

General Responsibilities

  • Afternoon and overnight shifts (1500-2300, 2300-0700)
  • Perform dispatch duties; extensive time spent on the phone, scheduling employees, taking short-notice service requests, responding to questions, and initiating appropriate responses to requests.
  • Complete a variety of complex and detail-oriented administrative tasks in support of the Central Island operation
  • Prepare, maintain, and distribute various reports both internally and externally
  • Maintain accurate and organized company file systems and operational equipment inventories
  • Manage multiple simultaneous and competing priorities effectively and efficiently, within minimal supervision
  • Assist with fleet maintenance administration and coordination
  • Complete data entry in a timely and accurate manner
  • Perform a variety of operational tasks, including operational supply coordination, purchasing, and organization
  • Follow-up with and act as a liaison with various individuals, both internally and externally, at all levels of the organization with the highest level of customer service
  • Perform daily errands and basic cleaning tasks
  • Organizing and maintaining a filing system including management of document purging
  • Other duties as assigned

Required Qualifications and Skills

  • University degree preferred; will consider experience in lieu of formal education
  • Advanced computer skills including proficiency with MS Office suite
  • Minimum of 3 years experience in an administrative and/or operational role in a busy, dynamic office environment
  • A team player with a positive attitude and willingness to jump in and assist
  • Ability to be productive and efficient with limited supervision
  • Ability to work with precision and accuracy while demonstrating attention to detail
  • Strong organizational and planning skills in an office environment with fluctuating volumes and demands
  • Ability to mitigate problems and find creative solutions
  • Effective communication skills, both verbally and in writing
  • Ability to work well under pressure in a fast-paced, dynamic environment
  • Excellent time management skills and ability to multi-task while prioritizing work
  • Valid Class 5 or 7 BC Driver’s Licence
  • Ability to safely perform the physical elements of the position, which includes lifting (<10 KG), bending, crouching, and reaching
  • A Criminal Record Check is required

What Footprints Offers

  • Competitive compensation commensurate with education and experience
  • Comprehensive benefits package
  • A fun and engaging work environment

Footprints Security is an equal opportunity employer and promote an inclusive environment. We celebrate diversity and welcome applications from candidates of all backgrounds.

We thank all applicants for their interest, however only those selected for an interview will be contacted.

APPLY TO THIS POSITION NOW!

2021-NAN-SOCCO-01
Max file size 10MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 10 MB.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.