Part Time

Guest Services Personnel

POST DATE:
June 19, 2019
LOCATION:
Victoria
POSTING ID:
2019-VIC-GS-03

Are you an experienced customer service professional looking to work with a dedicated, Vancouver Island-based team?

Footprints Security is unique;we are different from the provincial and national security and guest services companies.We are locally-owned and operated and pride ourselves on being a family-run business that serves the communities in which we live. When you join Footprints, you are not just getting a job – you are joining a family who wants to see you succeed in having a positive impact in Vancouver Island communities.We provide a healthy work-life balance with flexible schedules to meet your needs, and above average industry pay.

Footprints Security is seeking friendly, outgoing service-oriented people to join our growing Victoria team in the role of Guest Services.

Guest Services Representative – General Responsibilities:

·        Provide professional guest services in a courteous manner to the public and clients

·        Greet and welcome visitors

·        Effectively communicate and verbally resolve conflicts as required

·        Research service options for guests

·        Liaise with property management

·        Report security violations and criminal activity to Supervisor

·        Computer, radio, and smartphone use as required

·        Critical thinking and problem solving

·        Walking and standing depending on the site requirements

·        Completing shift reports

·        Site clean-up

·        Other duties as required

Required Qualifications and Skills:

·        Must possess strong client service skills

·        Strong interpersonal and organizational skills

·        Effective communication and conflict resolution skills

·        Flexible availability, including ability to workday, afternoon, and overnight shifts across all days of the week, including holidays

·        Class 5 BC Driver’s licence and vehicle considered an asset

·        OFA 1 or higher an asset

·        Must be able to use technology systems such as computers and smartphones

·        Must have a knowledge of the geographical area within the area of responsibility

·        Must be fluent in English

 

What Footprints Offers:

·        $14.50/hour

·        Flexible schedules –we make it work for you

·        Opportunities for advancement

·        Employee recognition programs and events

We thank all applicants for their interest however only those selected for an interview will be contacted.

APPLY TO THIS POSITION NOW!

2019-VIC-GS-03
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