Our Company

Footprints Security is a 100% locally-owned and operated security services provider on Vancouver Island. We have spent the past three decades building our business in every major city, and we proudly host the Island’s largest security patrol fleet.

Vancouver Island is our home; we are invested beyond our business. The safety and security of Vancouver Island communities is close to our hearts, because we live here too.

At Footprints, we are:

Focused

We take our work seriously and are committed to the foremost client service. Our ultimate goal is full satisfaction for our clients, and we will engage and operate our business to ensure this goal is met.

Invested

We are invested in the communities beyond our business. We share a common vision to preserve Vancouver Island’s reputation as an incredible place to live, and remain an active organization outside of our business on Vancouver Island.

Diligent

We always meet our commitments. Our continued success is built on keeping our promises, and we believe those promises include going beyond what is expected of us.

Innovative

We strive for excellence in everything we do, and recognize the importance of expanding our repertoire of skills in the security service industry — we are always available for our clients and open to new ideas and better ways of working.

Evolving

We continually strive to improve our services, processes and procedures in all areas by adhering to the principles of our ISO certification and seeking new and better ways to serve our clients.

Professional

We are committed to continual training and development of our team members in order to provide unparalleled professionalism and client care.

Quality

We believe in operating in a workplace where our teammates are treated with respect. The values our management team holds, and the initiatives we have taken over the years are a key factor in the ongoing performance of our company.

ISO 9001:2008 Certification

As a sign of our commitment to quality, Footprints Security has earned the ISO 9001:2008 certification. We have invested in and implemented the ISO Certification in quality management systems, because we believe it is the right thing to do not only for our company, but to better the services we offer our clients.

Maintaining this certification requires us to be committed to Total Quality Management, to recognize the importance of structured quality control, and to monitor ongoing management improvement programs.

Our adherence to the principles of ISO ensure that we are continually reassessing our clients’ needs and adjusting our services where required. Our customized ISO database allows us to effectively manage our business in accordance to ISO principles.